Me and my surf instructor, Mike. If you need one in Kauai, he’s your man. (at Waioli Beach Park Hanalei)
First wave caught. One of many, I’m sure. What an awesome experience. (at Waioli Beach Park Hanalei)
Tunnels Beach. A day of a whole lotta nothing. (at Tunnels Beach)
Good evening. #nofilter
View from the St. Regis balcony. Just visiting. #notleaving
Happy birthday, @boomcat (Taken with Cinemagram)
Waves. (at Ke’e Beach)
End of the road.
The best measurement of customer support is whether, after the interaction, the customer would recommend you to a friend. Time on the line, refunds given or the facts of the case are irrelevant. The feelings are all that matter, and changing feelings takes humanity and connection, not cash.