#BePresent: How Topspin Media Tackles Customer Support on Twitter
A little interview I did.
Tag: topspin
Topspin Tumblr: Required Reading: Sales vs. Revenue, Timing vs. Planning, Ralph Stanley, Shane Carruth, and Using Metadata to Spread…
At Topspin, we’re obsessed with all things direct-to-fan. And that extends to our reading choices as well. Required Reading is a semi-regular series showcasing stories you may have missed, focusing on the obscure, the counter-intuitive, and the inspiring. Our goal is to connect the dots, educate, inspire and even challenge. Enjoy.
Enjoy this little reading list I put together for the Topspin blog. It’s going to be a semi-regular thing.
Topspin Tumblr: New Music Recommondation Pilot Program at Topspin
Topspin Tumblr: New Music Recommondation Pilot Program at Topspin
We have extensive data that suggests that if fans purchase or download music from one artist, they are very likely to be interested in offers from other related artists. So we’re testing a feature that monitors the purchase history of select Topspin artists to recommend other artists that their fans might also like.
We’re doing some cool new things at Topspin to further help artists.
me*dia*or: Three Oft Overlooked Music Marketing Tools That Are Really Useful | O Music Awards Blog
me*dia*or: Three Oft Overlooked Music Marketing Tools That Are Really Useful | O Music Awards Blog
Reposted from http://bit.ly/12M1ZXk on February 15, 2013 at 10:33AM[SNIP]Topspin GoDirect
At first, Topspin GoDirect may seem like just another hassle of a band profile to be maintained and created on the web (because we all know there are hundreds of sites to make profiles on), but it has a unique set of features that make it a powerhouse for marketing. It creates a profile for you on Artists.MTV, has direct-to-fan sales capabilities, and can also assist you in securing licensing deals with its publisher information section.
If you don’t have any one of these three tools working for you and promoting your music yet, you should certainly take a look! Each has a unique set of capabilities and benefits that make them all worth having.
If you want to follow along with Riley and I as we experiment with tools like these, put books full of music marketing advice to the test, and generally make a mad scientist lab out of the music industry, join us at RileyAndRyan.com, or onFacebookandTwitter!
Nice of them to mention us. 🙂
Topspin Tumblr: Topspin + Beats: Creating artist opportunities inside new music service project “Daisy”
We have big and exciting news at Topspin today: News of a substantial new strategic investment, news of a product partnership that will bring fans and artists closer together in a new consumer service, and news of a new CEO and a whole bunch of new open positions on our team.
Definitely some big and exciting news.
Topspin Tumblr: Thanks for Supporting Artists on Cyber Monday / Topspin Holiday Gift Guide
Topspin Tumblr: Thanks for Supporting Artists on Cyber Monday / Topspin Holiday Gift Guide
Wow. Thanks sincerely for supporting artists by buying direct on Cyber Monday. Thanks to you, Monday, November 26th, 2012 was among the biggest sales day in Topspin’s history, and 93% larger than Cyber Monday 2011. Considering Cyber Monday sales were up about 30%, it’s incredibly encouraging to see direct-to-consumer sales out-pacing by 3x! We’re long-time believers in direct-to-consumer as a growing retail channel and it was exciting to see this played out on the biggest online shopping day of the year.
To celebrate, we wanted to share some staff picks for our favorite holiday gifts of the year from Topspin artists.
Everyone at the company contributed to our gift guide. Can you guess what I picked?
Topspin Tumblr: In search of a Customer Support Specialist in London
Topspin Tumblr: In search of a Customer Support Specialist in London
We have an immediate opening on our Customer Service team. We’re in search of someone based in London who lives and breathes customer service, feels passionately about keeping customers happy, is interested in adding value and is comfortable working with a team remotely. You should be happy,…
Wanna join my team in London?
Topspin Tumblr: Future Sound Presentation: Nov. 2012
Topspin Tumblr: Future Sound Presentation: Nov. 2012
Hello. My name is Ian Rogers and I’m the CEO of Santa Monica-based Topspin. We build software that helps artists grow their fan base and make money. Thanks to Bill, Antony, and all of Billboard for bringing us all together and for the opportunity to speak today.
Make sure you check out Ian’s presentation from today’s Billboard Future Sound conference.
Topspin Tumblr: Free Downloads Get You Emails, Twitter Followers & Facebook Likes
Topspin Tumblr: Free Downloads Get You Emails, Twitter Followers & Facebook Likes
In early September, Topspin released a new product called GoDirect. Since then, thousands of you have signed up and taken control of your page on MTV. And a bunch of you have written in or hit me on Twitter to give us feedback, suggest features and generally ask, what else can I do?
More incredible, one-of-a-kind items JUST launched on the Bones Brigade site. Don’t sleep on this!
Bones Brigade: An Autobiography – BonesBrigade.com (by bonesbrigadedoc)
(Source: https://www.youtube.com/)