[W]hen faced with a set of seemingly insurmountable challenges, the first step towards making it easier is to break things down into as large a set of small individual tasks as possible.

How to do anything

This is the advice that I often find myself giving friends in stressful situations. One of the things we humans are good at is balling a bunch of problems into one big problem, especially when it comes to personal challenges. I don’t remember if it was advice that someone gave me or something I figured out on my own, but parsing things out into lists on a piece of paper is the best way to solve problems.

I think it’s one of the reasons I really enjoy operations at Topspin. Every single day there are problems to solve. It’s an adventure and a puzzle eve day at work. SMS are definitely more exciting to solve that others, but its work I enjoy.